Types of Information We Collect and Use
In this policy, “personal information” or “personal data” means information about an identifiable individual that is subject to protection under the law in the jurisdiction in which you reside. In some jurisdictions, “personal information” or “personal data” will not include business contact information.
RLG Properties collects information through a variety of different ways and for different purposes. If you choose to register with RLG Properties then you will be requested to provide contact information (name, address, telephone number, email address, a unique login name, and password). We use this information to contact you about the services on our site in which you have expressed interest. We may also use your contact information to send you information about other RLG Properties products and services as well as promotional material that may be of interest to you from some of our marketing partners. If you do not want to receive these promotional announcements, you may opt-out when you provide us with contact information or at any time after you register by updating your preferences (see the Opt-Out section below).
You also have the option to provide demographic information (such as type of business, size of business, locations, etc.). RLG Properties uses this demographic information to understand your needs and interests and to provide you a more personalized experience on our site. The information is used by RLG Properties to process your orders, enable participation in promotions, and facilitate your relationship with us.
Through RLG Properties, you can order products or services, request information, or subscribe to marketing or support materials. In order to purchase a product or service from us, we will request certain information from you. You will need to provide contact information (such as name, email and shipping address) and financial information (such as credit card number, billing address, and expiration date). Financial information collected from you is used only to bill you for the products and services that you have purchased.
If we collect credit card information from you, we only use this information for payment processing and fraud prevention. Credit card information and other similar sensitive personal data are not used for any other purpose by RLG Properties without your express consent. We do not retain your credit card information after processing a payment unless you grant us permission to retain your credit card information for future purchases.
RLG Properties automatically collects technical information about your visit (such as browser type, Internet service provider, platform type, internet protocol (IP) addresses, referring/exit pages, operating system, date/time stamp). We do not associate this information with other information about you. We aggregate this information for reporting about the Sandhouse websites to analyze trends, diagnose problems with our server and administer the RLG Properties website, to track user movement and use, and to gather broad demographic information.
Communications From RLG Properties
Once you register, we will send you a welcoming email to verify your username and password. We will also respond to your inquiries, provide services you request and manage your account. We will communicate with you by email or telephone and will make every effort to honor your preference.
We will also send you information on new products, services, special savings, promotions and general information. If you do not want to receive this information, you can opt-out of receiving future mailings (see Opt-Out section below).
If you wish to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. You can sign up for these newsletters from us on our registration page. You may unsubscribe at any time (see Opt-Out section below).
When necessary, RLG Properties will send you service-related announcements, which are not promotional in nature. If you do not wish to receive them, you may deactivate your account with RLG Properties.
Please note that we do not provide your email address to our business partners. However, we may send you offers on behalf of our business partners. You can opt out from receiving email offers from Sandhouse as described below.
Sharing of Information And Cross Border Transfers
RLG Properties contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described above. These service providers may change or we may contract with additional service providers to better accommodate our customers. RLG Properties affiliates may provide services to you or to your local Sandhouse affiliate and may receive personal data about you. If we transfer your personal data to affiliates or third parties, we require the recipients of your personal data to safeguard your personal data using administrative, technical and security procedures; however, your personal data will also be subject to the laws of the jurisdiction governing our affiliate or the third party.
Your personal data may be transferred across state borders and country borders. Residents of the EEA and Canada should understand that your personal data may be transferred outside of the EEA and Canada to the United States and other countries for the purposes of data consolidation, storage, simplified customer information management, reporting and other internal uses.
RLG Properties does not disclose personal data with third parties for their own use without your permission. However, in some cases, RLG Properties may be required to share information as a result of applicable law. For example, Sandhouse may be required to disclose information as a result of a court order, subpoena or warrant. In addition, we may, subject to applicable law, voluntarily provide information in order to assist in a law enforcement investigation or where the disclosure is necessary to protect our systems, our business or the rights of others.
Cookies and Other Digital Markers
RLG Properties is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. RLG Properties does not knowingly collect information from children under the age of 13 and Sandhouse does not target its websites to children under 13.
Your Choices and Opting Out
RLG Properties gives you the choice of receiving a variety of information that complements our products and services. RLG Properties may include new product information, special offers, or an invitation to participate in market research. RLG Properties provides you the opportunity to “opt-out” of having your personal data used for certain purposes when we ask for this information. For example, if you purchase a product from us but do not wish to receive any additional marketing material from us, you can indicate your preference on the order form.
If you no longer wish to receive our newsletters and/or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communications or by emailing us at jerry@RLGLA.com. Please type “Opt-Out” in the subject-line.
Access to and Accuracy of Your Information
We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Subject to applicable law, we reserve the right to refuse to provide visitors to our websites with a copy of their personal data, but will give reasons for our refusal.
Keeping Your Information Secure
RLG Properties does not guarantee or warrant the security of our servers nor can we guarantee that information you supply through the RLG Properties website will not be intercepted while being transmitted over the Internet. We follow generally accepted industry technical standards to protect the personal data submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as credit card information) on our registration or order forms, we encrypt that information using secured socket layer technology.
In the event that RLG Properties goes through a business transition, such as a merger, acquisition by another company or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.
Terms and Conditions
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to RLG Properties, Inc, Attn: Legal Department, 820 Arthur Godfrey Road Suite 201 Miami Beach, FL 33140 firstname.lastname@example.org. Please allow 30 days for a response.
RLG Properties Inc.
Attn: Legal Department
820 Arthur Godfrey Road
Miami Beach, FL 33140
DATA RETENTION POLICY
We will retain User-Provided data for as long as you use the Site and for a reasonable time thereafter. If you’d like to access, update, or delete User Provided Data that you have provided via the Site, please contact us at the address below and we will respond in a reasonable time. Before we are able to provide you with any information, correct any inaccuracies, or delete any information, however, we may ask you to verify your identity. Please note that some or all of the User-Provided Data may be required in order for the Site to function properly, and we may be required to retain certain information by law.
We take reasonable and appropriate measures to help prevent the loss, misuse, and alteration of your information by carefully limiting access to the database in which your personal information is stored. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
The Site is not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personally identifiable information from someone under the age of 13, we will delete such information from our records.
LINKS TO OTHER SITES
Notice to Minors
If you are a California resident under 18 years old and a registered user, you can request that we remove content or information that you have posted to our website or other online services. Note that fulfillment of the request may not ensure complete or comprehensive removal (e.g., if the content or information has been reposted by another user). To request removal of content or information, please email us at jerry@RLGLA.com